Product overview

The iDeal CRM software currently available in 4 different editions (compare products):

iDeal CRM Single User Edition (SUE)
iDeal CRM Network Capable Edition (NCE)
iDeal CRM Server Capable Edition (SCE)
iDeal CRM Online Service Edition (OSE)

iDeal CRM Single User Edition (SUE)

The most recent version of the iDeal CRM SUE is is always available on crm.fm website. If you had downloaded the iDeal CRM software from a mirror site, please check the www.crm.fm/download page for the latest version.

This fully functional trial version of the SUE will stop working after 30 launch. To continue using iDeal CRM after that, you will need to purchase a license. After buying an iDeal CRM Single User Edition license, you will receive a license code that can activate your copy, so you don’t need to download it again and you can keep using the data you have created with it.

Because the Single User Edition is an executable FileMaker runtime, you don't have to install FileMaker Pro software to use it. The Single User Edition can run on Windows XP SP3, Windows Vista SP2, Windows 7 and Mac OS X 10.5.7 (or newer) operating systems.

Data storing and sharing

The database is stored on the user's machine locally in this case and the user has to make backup copies by own hands. The users can not share their databases to others with this Single User Edition.

Pros

• Free trial version available
• Very affordable pricing
• fully compatible with the multi-user editions

Cons

• the users can use their own databases only (sharing is not available)
• manual backup is necessary

Pricing

click here for iDeal CRM Single User Edition pricing

iDeal CRM Network Capable Edition (NCE)

The NCE version of iDeal CRM is already based on FileMaker Pro database management softwares, because a FileMaker Pro software can share a single iDeal CRM NCE database for up to 9 other FileMaker Pro enabled users. Check out the FileMaker section for more information about FileMaker database management softwares.

This Network Capable Edition of iDeal CRM allows multiple computer users to access the same iDeal CRM database on a host computer at the same time. It is necessary to assign a host computer to share the iDeal CRM database file for other FileMaker Pro enabled users. The other FileMaker Pro enabled users need a live connection to this host computer while using its database. They can access to the host across the network or over the internet and they can add, change or delete information, print reports at the same time.

Any computer accessing FileMaker Pro files over a network will need to have a licensed installation of versions 10 or 11 of FileMaker Pro. FileMaker Pro 7, 8, 8.5 and 9 use the same file format as FileMaker Pro 10 or 11 but are no longer supported due to product obsolescence.

The internet database sharing has some special requirements:

• continuous access to the Internet or intranet via TCP/IP with fix IP or dynamic DNS service
• 1024/768 kbps bandwidth or faster
• NAT port redirecting in the router to the host computer (if you use router at the host computer)

If the host computer go offline or somebody close the iDeal CRM database on it, the connected users will be disconnected immediately. It is recommended that the host computer to be continuously on during work hours, thus ensuring that the iDeal CRM is available for other users.

Data storing and sharing

The database is stored on the host machine locally. Other users only connect to this database. The host machine's user has to make backup copies by own hands. The host can share its iDeal CRM database across the local network or over the internet for up to 9 other FileMaker Pro enabled users.

Pros

• affordable user count based price
• fully compatible with the other editions
• premium e-mail support available

Cons

• connect only up to 9 FileMaker Pro users at the same time
• FileMaker Pro database management software is necessary for every users' computer (it can be costly, except if you have already)
• the users need a live connection to the host while using its iDeal CRM database

Pricing

click here for iDeal CRM Network Capable Edition pricing

iDeal CRM Server Capable Edition (SCE)

The SCE version of iDeal CRM is based on FileMaker Server and FileMaker Pro database management softwares. The FileMaker Server software can share a single iDeal CRM SCE database for up to 999 other FileMaker Pro enabled users. Check out the FileMaker section for more information about FileMaker database management softwares.

This Server Capable Edition of iDeal CRM allows multiple computer users to access the same CRM database on a server computer at the same time. It is necessary to assign a server grade computer to share the iDeal CRM database file for other users. The users need a live connection to this server computer while using its database. They can access to the server across the network or over the internet and they can add, change or delete information, print reports at the same time.

The internet database sharing has some special requirements:

• continuous access to the Internet or intranet via TCP/IP with fix IP or dynamic DNS service
• 1024/768 kbps bandwidth or faster (4 Mbps/2 MBps recommended)
• NAT port redirecting in the router to the server computer (if you use the server with internal IP)

It is recommended that the server computer to be continuously on 24/7, thus ensuring that the iDeal CRM is available for other users.

Data storing and sharing

The database is stored on the server machine locally. Other users only connect to this database. The FileMaker Server allows schedule live backups and 24/7 availability. The server can share its iDeal CRM database across the local network or over the internet for up to 999 other FileMaker Pro enabled users.

Pros

• centralized, secure database
• affordable price
• premium e-mail support available
• connect up to 999 users

Cons

• FileMaker Server or Server Advanced softwares is necessary (it can be costly, except if you have already)
• FileMaker Pro database management softwares is necessary on the users' computer (it can be costly, except if you have already)
• the users need a live connection to the server while using its Ideal CRM database

Pricing

click here for iDeal CRM Server Capable Edition pricing

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